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Who is responsible for on-site wastewater treatment systems?

Role of Homeowners and Wastewater System Installers

On-site wastewater treatment systems are an important part of many homes as they treat wastewater so it can be safely reabsorbed into the surrounding ground. While there are a number of people involved with the entire wastewater process, it is beneficial to understand your role and the role of others when it comes to wastewater treatment to ensure that your system continues to work well for your home and community. This article will provide you with all of the information you will need to know about who is responsible for what around home wastewater treatment systems.

What is the homeowner responsible for?

The homeowner firstly has to make an enquiry to a licensed plumber or irrigation contractor. Homeowners are responsible for how they treat their septic system, this means periodic checks for leaks or blockages.

They should report any damaged or blocked wastewater drains to a licenced wastewater specialist for prompt repairs and they are also encouraged to maintain a sustainable amount of water usage. Homeowners should also avoid disposing hazardous waste into toilets or sinks that could cause blockages or damage.

Are you taking care of your septic system? Let our septic system experts help you.

What is the wastewater system installer responsible for?

The job of a wastewater treatment system installer is to effectively design and connect your home to a wastewater treatment system or septic tank. These tanks/systems collect septic wastewater for its initial treatment and then distribute it to be reabsorbed into the surrounding environment.

The installer must ensure that the septic tank is located at an adequate distance from a home and your property boundry. Wastewater treatment systems are often installed below driveways, decks or next to a house at the required separation distance. The installer must ensure the system is connected to the drain field or absorption trench, which distributes the partially treated effluent for soil treatment.

Maintenance company responsibilities

Wastewater treatment system maintenance companies are responsible for the entire wastewater process. Their job is to ensure that the wastewater is effectively moved from the home to the septic tank or wastewater treatment system and then distributed to the absorption trench where it is reabsorbed into the surrounding ground.

The wastewater service provider is responsible for maintaining the on site wastewater treatment system. They complete routine checks of each component of the system. A professional septic pump out company can be required to remove sludge build up periodically to keep the system working effectively.

Your wastewater treatment system experts

If you have any enquiries about a wastewater treatment system for your home, contact Express Wastewater. We have years of experience with completing a wide range of wastewater treatment solutions for homes in Queensland. We are licensed professionals when it comes to wastewater and are happy to discuss your questions and requirements.

Who is responsible for on-site wastewater treatment systems? Let our experts help you.

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Why Use Express Wastewater Solutions?


    Because we are not a manufacturer and not tied to one particular system we can always offer the best solution for your wastewater needs.


    Because we do this every day we have developed a close knit expert team for every step of the process – from plans and council paperwork to excavations, electrical and plumbing. We handle it all to make the whole process as stress free and quick as possible.


    Most people have never installed a home sewerage treatment plant and don’t know the next step, that is why we offer a free 30 minute phone consult with one of our experts to point you in the right direction.


    We handle your wastewater installation from start to finish we can deal with all the trades, council everything so you don’t have to worry about a thing.


    Have peace of mind knowing that Express are licensed, insured professionals that will do your job right the first time.


    Not sure what system is right for you, or want to know if your system is working properly? Just give one of our friendly wastewater experts a call and they will be more than happy to help.


    We will always look to repair your system rather than replace it if it does not need to be, which will generally save large amounts of money sometimes up to and over $10,000.